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Columbia Law School professor Elizabeth Emens calls this work "life admin," and wrote a book about it by the same name. "Life admin is all the invisible office work that steals our time," Emens explains. "It's the kind of work that managers and secretaries get paid in an office to do but that we all do invisibly, and for free, in our own lives."

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Elizabeth F. Emens Thomas M. Macioce Professor of Law