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Mission Statement

The Columbia Law School Information Technology (IT) Department provides stable & easy-to-use technology that supports the academic and administrative functions of the law school. The goal of the department is to provide support to all our patrons with cheerful readiness and promptness.  

The IT department is committed to offering service and support to all Columbia Law School students, faculty and staff members. The department's team of dedicated and hardworking professionals is here to support your legal research, teaching and administrative needs. Please feel free to contact us with technical questions, concerns, and suggestions. Browse our site for more information, or feel free to visit us in Jerome Greene 731 or 216I between the hours of 9:00am to 5:00pm Monday. helpdesk@law.columbia.edu 

 

Summary of Services and Technologies

The IT department offers a variety of technological services. Here's a brief listing of some of the main service offerings.

  • Client and Web based E-mail 
  • Network file space and printer sharing 
  • Computer Based Training 
  • Wireless Networking 
  • Local printing support 
  • Scanning workstations 
  • Dynamic Course Web pages 
  • Class mailing lists 
  • Online Course evaluations 
  • Online Registrar services 
  • Online Student, Faculty and Staff directory 
  • Internet access 
  • Remote access to services 
  • Full hardware & software support on CLS computers and assigned software 
  • Training and computer manuals 
  • Technical and purchasing consulting services on laptops, PDAs, cell phones, etc.

Supported Software
IT will install and configure the following software on Columbia Law School owned computers. IT consultants will do their best to answer all questions, fix errors and problems related to the software listed. The department will also keep the software up to date. If you require specific or specialized help with a program; which is not within our skill set or under our service umbrella, we can provide program vendor information or other resources.

 

Desktop Operating Systems Office Suites
-Windows 2000 
-Windows XP Professional
 
 
-Corel WordPerfect 10 & WordPerfect X3 
-Microsoft Word 97, 2000 & 2003 
-Microsoft Excel 97, 2000 & 2003 
-Microsoft Excel 97, 2000 & 2003 
-Microsoft Power 97, 2000 & 2003 

 
Email  Web Publishing Applications &  Browsers 
-Lotus Notes Desktop R5 
-Lotus Notes web mail 
-IMAP configuration for Lotus Notes Mail 
-Outlook Express & Netscape Messenger
-Runtime Content Managment System 
-Internet Explorer (version 5.5 or above)
-Microsoft Office Publisher 2003

 
Legal Education & Administration Tools Research Programs 
-Course Web Pages on Lotus Notes
-Lawnet (Online Registrar Services)
 
 
-Lexis-Nexis  (Installation & configuration only) 
-Westlaw  (Installation & configuration only) 
-Pegasus, Library catalog services 
*IT dept only supports the network connectivity and Law School LAN printing

 
Applications and software supported by departments other than IT
These applications are supported by another department (such as the library, in the case of Pegasus).  IT will only support network connectivity and Windows 2000/XP Pro based printer access for programs in this category.

-Pegasus
-Raisor's Edge

Supported by the main campus IT department (CUIT)
Many of our users use programs that tie them in with Central University administration (e.g., FFE/CARR for the Business Office). IT will support telnet connectivity (or whatever other general service is required to access the application). Service from the Law-IT department is not available for these applications.  
Supported by Main Campus IT (CUIT)
-Cunix Pine
-Cubmail
-FFE (Financial Front End)
-CAR (Accounting Payable)
(CUIT supports applications, printing and database )
Software installed for convenience but not supported
 

These applications are installed for our users' convenience; however, IT does not provide support for these products.

 

Installed for convenience but not supported  
-Corel Quattro Pro 10
-Corel Presentation 10
 
ADA & Medical Support Policy
The IT department will work closely with any member of the Law school community who needs specialized ADA or medically related software or hardware. The department will be responsible for the following issues regarding the request(s) and recommendations by  CLS students, staff & faculty member who are in need of ideas and/or help.
  • Search for software and hardware that meets the needs of  the CLS employee.
  • Arrange appointments with vendors to evaluate hardware and software for the needs of CLS staff or faculty who are in ADA status.
  • Install & configure computer(s), recommended by vendors.
  • Support software by contacting the vendor of specialized software.
Latest Updates for CLS coursewebs
IT will refresh the security certificate for coursewebs on November 11, 2005. Users will be prompted with a security alert popup message and required to click "Yes" before connecting to coursewebs until the security certificate is downloaded and installed as follows:
 
 
Supported Hardware.

The IT department supports the hardware of network terminals and all printers that were purchased, installed and configured by the IT dept

Unsupported Hardware
Any hardware which is not listed under the category of "Supported Hardware" is not supported, especially the following hardware:
* Personal printers (home and office)
* Personal laptops
* Personal Digital Assistants (PDAs), i.e Palm Pilot , IpaQ, etc

This page is maintained by Frantz Merine